1. Do not send text messages to our business lines (this includes the line that was used for your reading).
2. If you need to contact us please do so using one of the contact forms.
3. If you need to reschedule your reading, please do so via the reschedule option in our appointment scheduler. Do not call us in order to reschedule or confirm your reading.
4. You must call the reading number at your confirmed time for your consultation. You will be given a 5 minute grace period. If you do not call within that time, your reading will be canceled and you will not be refunded (please understand that our time is valuable and rearranging your schedule around a reading cost a reader).
5. Your reading will not be longer than the time your scheduled for. If you are gifted with extra time, please respect the fact that this is a gift and not an obligation on our part.
6. If the offering for your reading is not received 24 hours before your reading, your reading will be canceled.
7. You are required to record your own reading. At times we may record it for you and send you a copy but, this is a free gift that we provide with your reading. Recordings will be sent out between 1-3 days after your reading.
8. Please position yourself in a quiet and calm space for your reading. Background noises and interruptions can greatly compromise your reading. In the event that this happens, it is not our responsibility to provide you with anything other than what you have scheduled. So, take responsibility for the quality of your reading on your end. We will always insure that we are in a quiet place and spirit to properly consult with you.
9. If we let you know you will be gifted with any prescriptions or instructions after your reading, please allow for 1-5 days to receive them.